For companies that purchase and use pallets

Pallet inspection before use and before shipment.

An outbound pallet inspected at the shipping lane A wrapped pallet of cases arrives at a dock door. An inspection frame marks the load, then checks confirm load configuration, stretch wrap and label. One overhang on the top course is flagged as an exception, and a shipment record is saved before the pallet leaves. Load configuration Wrap intact Label present Overhang exception Shipment record saved
Illustrative. outbound workflow. Actual checks, capture setup and inspection records are confirmed for your deployment.

Review visible pallet condition before products go on, and inspect the loaded pallet before it goes onto a truck. Photograph each loaded pallet from three or more sides and keep a tracked record for customer reviews, audits and chargeback disputes.

Start with your workflow. Confirm visual coverage and deployment requirements in the technical review.

The problem

Find visible issues at the right inspection point.

Understand the pallets your team is about to use and the condition of loaded pallets before they leave. Start with the decisions your team needs to make and the records it needs to keep.

  • Before use. Review visible pallet condition before products are placed on it.
  • Before shipment. Review the loaded pallet and keep a record at the selected inspection point.
  • When exceptions recur. Review the pattern by inspection point, pallet type or load format.

Two inspection stages

Choose where inspection needs to happen.

Purchased pallet condition and outbound load condition call for different inspection points. Review either stage or both.

STAGE 1

Before products go onto pallets

Review purchased pallet condition at receiving or before use against agreed visual criteria. Confirm the accessible views, pallet types and capture requirements before selecting the checks.

Define the condition record your team needs at that inspection point.

STAGE 2

With products on pallets, before truck loading

Review configured visible pallet, load, wrap and label conditions before carrier handoff. Photograph each loaded pallet from three or more sides and keep a tracked photo record for later review.

A record documents condition at the inspection point. It does not establish who caused later damage.

Checks are set per deployment. Visible access, pallet and load formats, capture conditions and technical validation determine the agreed coverage.

What Zira flags

See the pallet.
See the flagged condition.

Zira supports inspection of block pallets and CHEP and PECO pallets, alongside the 48 × 40 inch examples shown here.

Full 48 by 40 inch empty pallet with the protruding nail condition marked in orange
48 × 40 in. pallet · Full inspection view Open image to enlarge ↗

Flagged in this example

Raised or protruding nail

A visible nail is marked for review before products are loaded onto the pallet.

Close-up of the marked protruding nail example
Detail from the same inspection example
Full 48 by 40 inch empty pallet with the broken board condition marked in orange
48 × 40 in. pallet · Full inspection view Open image to enlarge ↗

Flagged in this example

Cracked lead board

The marked lead board shows a visible crack. Review the condition before the pallet is used.

Close-up of the marked broken board example
Detail from the same inspection example

For your pallet workflow

Inspection for the pallets your operation uses.

The fit review confirms the visible checks, camera views and records for your specific pallet types.

Request an inspection fit review

Selected examples. Inspection coverage depends on pallet type, visible access, capture conditions and agreed checks. These images show inspection before products are loaded; loaded-pallet inspection is scoped separately.

Shipment evidence

Every loaded pallet.
A record you can bring up.

At the configured capture point, every loaded pallet is photographed from three or more sides. Its photos are kept as a tracked record, ready to retrieve for a customer, an audit or a chargeback dispute.

3+sides photographed
per loaded pallet

01 · Capture

Photograph three or more sides

Record multiple views of every loaded pallet at the capture point.

02 · Keep

A tracked pallet record

Keep the photos associated with that pallet for later review.

03 · Retrieve

Show the evidence

Bring up the record for customer questions, audits, reviews and chargeback disputes.

Records document visible condition when captured. Access and retention are agreed for your deployment.

Request an inspection fit review

How it works

From your workflow to an agreed inspection scope

  1. Review the workflow.Identify where pallets enter your operation, where products are loaded and where loaded pallets leave.
  2. Define visible checks.Agree which conditions need review and which views and capture setup are required.
  3. Confirm the deployment.Scope engineering, installation, validation and the record your team needs before agreeing dates.
  4. Measure the agreed outcomes.Review recorded exceptions, operator responses and inspection-record coverage during the agreed measurement window.

Inspection categories

Agree the visible checks for each stage.

  • Pallet condition and visible damage before use
  • Visible pallet and load condition before shipment
  • Loaded-pallet configuration, wrap and label conditions where included
  • Count, dimensions or height when included in the agreed deployment scope

The technical review confirms which checks can run for your pallet types, load formats and inspection points.

The 30 day diagnostic

An outbound diagnostic, with a defined measurement window

One facilityOne agreed outbound lane30-day measurement window

For an agreed outbound lane, a 30-day diagnostic can measure visible exceptions and inspection-record coverage. Engineering, installation and validation have separately agreed scope and dates. The 30-day measurement window starts at the agreed acceptance point.

One facility and one agreed outbound lane. Any before-product inspection scope is reviewed separately. Agree the detectable conditions and measurement criteria before committing to the diagnostic.

Discuss an outbound diagnostic

Why this works

What should your team be able to see and act on?

Define which visible conditions matter at each stage, how operators should handle exceptions and which records will support review.

Review the required coverage, operator response and record format before any broader commitment.

Questions

What operations teams ask first

Can we review both inspection stages?

Yes. Tell us whether you need inspection before products go onto pallets, with products on pallets before truck loading, or both. The technical review confirms the feasible checks and setup for each stage.

Does an inspection record prove who caused damage?

It documents condition at the selected inspection point. It can support review, but it does not establish downstream custody or fault.

When does the 30-day diagnostic begin?

The measurement window starts at an agreed acceptance point. Engineering, installation and validation are scoped and scheduled separately.

What happens to images and inspection records?

Each loaded pallet at the configured capture point is photographed from three or more sides. The tracked photo record can be retrieved for customer reviews, audits and chargeback disputes. Access, record format and retention are agreed for your deployment.

Next step

Start with a pallet inspection fit review.

Tell us which inspection stage matters, the visible conditions you need to check and the record your team needs. We will review the fit before proposing a deployment or diagnostic.

Choose either inspection stage or both. Deployment scope and timing follow the technical review.

Request an inspection fit review

Tell us where inspection is needed. Fields marked optional can be left blank.

If the form does not become available, email sales@zira.us to arrange your review.

We use your details to respond and arrange the review. See our privacy policy.

Request submitted.

Thank you. We will follow up to discuss your inspection needs and arrange a fit review.

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